How To


Hey, are you feeling frustrated when you try to open the website, but you will get the dns_probe_finished_nxdomain error message instead of landing on the web page? And you don’t have any idea what the DNS is and how DNS errors happen?

If you are feeling anxious about not reaching the website or whatever solution you tried but you cannot open the web pages, then I got you! 

It is a problem that has happened to me many times, and I also feel frustrated the very first time, but now I know how to solve this situation. Now, you also do not need to be frustrated, just read this article and find out the exact cause, then try out each solution one by one. 

In this article, I will tell you how to solve dns_probe_finished_nxdomain on Chrome. I am sure your problem will be solved after you follow these methods carefully. 

So before you try to disappear from this website, I will start right away.



DNS is the Domain Name System while the DNS server helps to transform these domain names like into an internal Protocol or IP address that looks like a number in the bracket.

Let’s understand this with an example, you are using a search browser like Google Chrome. When you open the website, then you will get this dns_probe_finished_nxdomain error that will prevent you from getting direct access to the website. This error indicates that something is wrong with DNS. 

In technical terms, this error occurred when the name server was looking for the requested domain name that you entered in the search result but it could not find it and as a result, you get the DNS probe error. 

And it happens whenever you search for something on the web browser. It means whenever you type a website URL in the search bar, you are requesting the DNS server to translate this URL name into an IP address. This process is called DNS probe, and its DNS server can find the requested website IP address, then you will get the NXDomain (Non-Existent Domain) error. 

Why Does The DNS-Prob Error Occurs?

Unfortunately, it is not that simple to fix DNS issues as it contains many potential causes of the DNS_PROBE_FINISHED_NXDOMAIN error message. Some of the most common causes are;

1. Incorrect IP Address Or Mistyped URL

A DNS problem does not mean that it needs to be some technical problem; it can be as simple as mistyping the URL of the website that you are typing in the search bar. 

If you get the error message after clicking on the link, then the link might get mistyped by the one who created the link.  

2. Firewall Or Antivirus Blocking The Access To The Server:

Usually, antivirus and firewall software block access to certain websites that might feel harmful to the website. 

3. DNS Configuration

Sometimes a computer is configured to use the wrong DNS server or your internet server provider (ISP) is not available. 

4. The Hostname Does Not Match:

Sometimes host files that are present in your computer block direct access to the website. 

5. DNS Timeout:

If the DNS lookup process is taking longer than usual, then you can get the DNS error.  

6. Browser Cache And Cookies

If your website has an outdated or corrupted cache that will cause the DNS error. 

This error can also occur when the server is down. In this case, leave your browsing activity and come back again after a while. 


The DNS problem is not direct and sometimes you need to find out the root cause, and sometimes you cannot catch the root cause just by reading it so now you need to troubleshoot it, and you need to attempt possible solutions to get this problem solved. 

Now I will start from the solution one by one and you also try to attempt it on your device and find out the fix DNS DNS_PROBE_FINISHED_NXDOMAIN. 

In this article, I will discuss the DNS problem with Chrome on Windows.

  1. Restart The Internet Connection And Your Computer
  2. Your Website Browser Cache And Cookies
  3. Disable Antivirus And VPN Temporarily
  4. Reset Chrome Flags
  5. Reflush DNS Cache
  6. Renew The IP Address On The Computer
  7. Change The DNS Server 
  8. Check Local Host File Settings

1. Restart The Internet Connection And Your Computer

If you are sure that you put the correct URL in the search browser, then start with a simple solution. You might not know this simple problem can be a problem solver. 

Sometimes, the internet connection causes trouble, so first you need to check the internet connection. 

First, access the same website with a smartphone so you get the idea of whether the problem is with the internet or not. If you find the internet connection is the main problem, then unplug and then replug the router again. 

If the internet is running smoothly on your mobile phone but it is also not accessing that website, then it means that the website is down. 

Now, turn off the computer. After turning your computer on, revisit the website. This solution may seem so simple, but sometimes it is the main solution to the DNS probe error and network-related issues.

2. Your Website Browser Cache And Cookies:

If there is no problem with the Internet connection and you have already restarted your computer, the next step is to clear your browser cache. Browser cookies and cache are two features that help store data to improve the browsing experience for users in the future. When users visit a website, it creates cookies – small files stored on the computer. These cookie files store login information, preferences, and other details that can enhance the user experience on that particular website.

The cache is a small storage of web browsers and servers that saves information you frequently access. When you revisit that particular website in the future, the cache memory already stores your data, allowing it to quickly retrieve and improve the website’s speed and performance

But sometimes due to mismanagement, it also creates privacy and security issues. 

Method No 1:

So it is suitable to clear your browsing cookies and cache to remove the temporary data. 

  • To go to the start button of the menu 
  • Here, type the Internet options 
  • Then click on the internet options 
  • Here, you will find the various tabs, now go to the general tab
  • Here, click on the delete button. 


Method No 2:

The alternative option is to go to the Chrome browser and find the clear browsing data option. 

  • For this, go to Google Chrome, and click on the three vertical dots at the top right corner 
  • Then go to the More tools > Clear > Browsing Data option in this sequence. 
  • Here, you will get the clear data button, just click on it. Here, set the ranges to ‘All time’.

3. Disable Antivirus And VPN Temporarily: 

For disabling the Antivirus and firewall in Windows,

  • Go to the Control Panel > System and Security > Window Firewall option. 
  • In the Window Firewall section, click on the Turn Window Defender firewall on or off in the left side menu.
  • Now click on the off radio button for both private and public network settings. 
  • Select the OK option. 

4. Reset Chrome Flags:

If your Chrome is enabled with experimental features on Chrome, then it can also cause a DNS probe error. 

  • Go to the Chrome > Flag option 
  • Here, click on the Reset button located at the top right corner. 

Reset Chrome Flags

5. Reflush DNS Cache

Just like your Browsers save cache data, your computer also saves the IP addresses of the websites that you frequently visit. 

Just like the browser cache, DNS servers also save the data that is accessed frequently. It’s quite helpful in time-saving and retrieving the IP address more quickly. 

If the DNS server has recently resolved the IP address for a certain website, then it will quickly retrieve the IP address. Because it creates the list of the IP address of the website that is frequently visited as a short memory rather than looking at the entire address it will quickly retrieve the data from the small memory (a cache file) and open the website. As a result, the website speed improved.

For flushing your website DNS, follow the underlying steps

  • Go to the start menu 
  • Type the cmd in the search bar 
  • Then click on the command prompt 
  • After the Command Prompt window opens, then type ipconfig /flushdns and click on the Enter button on your keyboard.


Now, you will get the message “successfully flushed the DNS resolver cache”. 

If you still get the error code instead of the success message, then do not worry go to the next solution.  

6. Renew The IP Address On The Computer:

If the error message is still unresolved, then renew your IP address. 

This way, your computer communicates with a network that is quite helpful in improving the website speed. And also limit the connectivity problems. 

  • Go to the search bar of the window and write the cmd 
  • Open the Command Prompt window 
  • Type the underlying command 

ipconfig /release

ipconfig /flushdns

ipconfig /renew

  • Now click the enter button on the keyboard.


7. Change The DNS Server: 

If you are still facing the issue, then the next step is to change the DNS server. Instead of changing the computer DNS settings, go for the Google DNS server.

You can use a few alternatives of the DNS servers like Google Public DNS which is a popular alternative and it is a global resolution service and also free. 

It can also make the internet browsing experience faster like Flash, more smoother, and secure. 

For changing the DNS server in Windows, 

  1. Got to the Control Panel > Network and Internet 
  2. Here, select the Network and Sharing Center option. 
  3. After reaching there click on the Chang adapter settings located in the sidebar on the left side of the screen. 
  4. Now, It will open the Network connections
  5. Right-click on your network connection and select the properties option from the menu. 
  6. Here, in the properties window, go to the Networking tab >Internet ProtocolVersion 4 (TCP/IPv4) > Properties. 
  7. Now select the underlying DNS server address.
  • enter for the Preferred DNS server 
  •” for the Alternative DNS server. 

8. Now click on the ok button and save your changes. 


8: Advanced Solution – Check Local Host File Settings:

A host file is a text file that makes the maps of the hostnames to the IP address without involving the DNS server. 

If the website information is stored incorrectly, then it can also cause the DNS_PROBE_FINISHED_NXDOMAIN error. 

Let’s understand it with an example, when you want to visit the website ten computers visit the website itself and then check the host files to see whether it can resolve the hostname to IP address or not. If it cannot do this, then it will take the help of the DNS to resolve the hostname. 

  • Go to the search bar and type the Notepad for convenience.
  • After opening the Notepad, open the File Explorer
  •  Now go to the this PC > Local Disk C > System32 > Drivers > etc > hosts
  • Here, you will get the list of website addresses in the host file.
  • Now check within these files a website that is sending your DNS probe error whenever you try to open that website.  
  • If you find it, then delete it along with the IP address 
  • Save the file


DNS_PROBE_FINISHED_NXDOMAIN error happens when you cannot land the webpage that you are trying to reach which means DNS cannot find the address of the webpage, as a result, you get the error notification. 

But it is not an irreversible problem, so don’t worry and try to find out the exact root. After finding the root cause, you won’t need to try all these possible solutions to fix the DNS probe finished errors. 

If still you cannot find the exact root cause, don’t worry try out from the simplest one to the more technical solution. It may take a finite time, but you won’t see the problem afterward. 

After solving this solution, it would be best to regularly back up your website so it will be quickly resolved if it happens again in the future.

I hope this article will help you in solving DNS probes. 

Wish you good luck!

Frequently Asked Questions (FAQs):


It is a Google Chrome error message that appears when you are trying to access the website, but the browser cannot find that website. 

How To Fix The DNS Probe Error For Google Chrome?

  • Clear your website browser cache and cookies 
  • Refresh the DNS server address 
  • Uninstall then install the network driver
  • Disable the Antivirus and firewall temporarily.

Does Google DNS Work Faster?

It is not 100% sure that Google DNS is faster but according to the users who did the speed test on Google DNS and changed their domain name system server to 8.8. 8.8—Google’s first DNS server. It found that it worked faster than the default server by 10.3%. 

So, you can say that Google DNS works smoother. 

How To Resolve DNS Settings?

If you want to resolve the DNS setting, then follow the underlying steps 

  • Use a different Web Browser 
  • Access the website by using other devices like phones, laptops, etc.
  • Restart your internet connection 
  • Clear the DNS cache 
  • Disable the internet protocol 6. 

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